Returns & Exchanges
Due to the perishable nature of our artisanal baked goods, we cannot accept returns; however, we are committed to ensuring your satisfaction with every order. If your items arrive damaged or incorrect, please reach out to our team within 24 hours of delivery for a replacement or store credit.
Return Process
- 1.Inspect Your Order
Upon delivery, please immediately check your baked goods for any signs of damage, incorrect items, or quality concerns.
- 2.Document the Issue
Take clear photographs of the product and packaging if there is damage, as this helps us improve our shipping and baking processes.
- 3.Contact Our Team
Email [email protected] within 24 hours with your order number, photos, and a brief description of the issue.
- 4.Resolution Process
Our team will review your request and issue a replacement shipment or a full digital gift card credit within 2 business days.